3 Generations of Service

D & R Roofing Co., has pledged to observe the highest standards of integrity, frankness, and professional responsibility in dealing with our clients. We take pride in our reputation and work with our clients to demonstrate the most professional behavior possible.

Below is a code of ethics that we as an organization follow to the best of our ability:

1. We make no false promises or claims in our advertising.
2. We provide professional, courteous reception when owners call with inquiries or requests for bid.
3. We keep appointments to the best of our ability (if conflicts arise we call the owner to reschedule.
4. We provide a professional appraisal at the owner's request.
5. We provide written specifications for projects that require them; all according to manufacturer specifications and industry standards.
6. We only encourage projects that are structurally and financially sound.
7. We are licensed by local authorities and follow local requirements.
8. We are certified installers by manufactures when applicable.
9. We provide proof of insurance to owners.
10. We provide customer reference lists to owners.
11. We fulfill all contract obligations.
12. We provide manufacturer's long term warranty whenever applicable.
13. We provide a contractor labor warranty.
14. We maintain communications with owners regarding any changes in schedule, scope of work, or unforeseen conditions.
15. We provide safe working conditions in accordance to OSHA guidelines and industry standards.
16. We are responsive to owner service calls.
17. Our management team and employees attend continuing education programs.
18. We aspire to uphold 100% owner satisfaction standards.